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Sisu Training — Privacy Policy
Last updated: 27 July 2026
Sisu Training respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Sisu Training collects, uses, stores and discloses personal information when you visit our website, purchase our products or services, or communicate with us.
1. About This Privacy Policy
This Privacy Policy applies to the Sisu Training website and services operated by Kaisu Karttunen, trading as Sisu Training in Australia.
In this Privacy Policy, “Sisu Training”, “we”, “us” and “our” refer to Sisu Training.
2. Information We Collect
We may collect personal information that you provide to us, including:
We may also automatically collect certain information when you use our website, including:
3. How We Collect Information
We may collect personal information when you:
4. How We Use Your Information
We may use your personal information to:
5. Health and Fitness Information
If you purchase personal training or coaching services, you may choose to provide information about your health, injuries, pain, medical history or physical limitations.
We collect and use this information only as reasonably necessary to provide and personalise fitness-related services and to support safer training.
You should only provide information that is relevant and necessary for the services you are receiving.
6. Payments
Payments may be processed through third-party payment providers.
Sisu Training generally does not store your complete payment card details.
Payment providers may collect and process your payment information in accordance with their own privacy policies and terms.
7. Sharing Your Information
We may disclose your personal information to third parties where reasonably necessary to operate our business, including:
We do not sell your personal information.
8. Marketing Communications
If you choose to subscribe to marketing communications from Sisu Training, we may send you information about products, services, programs, offers and other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Even if you unsubscribe from marketing communications, we may still contact you regarding transactions, purchases, bookings, services or other necessary business communications.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
You may be able to manage or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.
10. Social Media
Sisu Training may use social media platforms and may interact with customers through social media.
Your use of third-party social media platforms is subject to the privacy policies and terms of those platforms.
We are not responsible for how third-party social media platforms collect, use or store your information.
11. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of your information.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain business records or comply with legal obligations.
12. Accessing and Correcting Your Information
You may request access to personal information we hold about you.
You may also request that inaccurate or outdated information be corrected.
To make a request, please contact us using the details below.
We may need to verify your identity before providing access to or making changes to personal information.
13. Overseas Disclosure
Some third-party service providers we use may store or process information outside Australia.
Where your personal information is disclosed overseas, we take reasonable steps to use reputable service providers and to handle your information appropriately.
The location of data storage and processing may depend on the services and platforms used by Sisu Training from time to time
14. Children
Our website and services are not generally directed towards children.
If you are under 18, you should only use our services with the involvement and consent of a parent or legal guardian where required.
15. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
16. Privacy Complaints
If you believe that we have mishandled your personal information, please contact us so that we can investigate and respond to your concern.
We will aim to respond to privacy complaints within a reasonable period.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page and will apply from the date it is published.
18. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Kai - Sisu Training
Email: kai@sisutraining.com.au
Website: sisutraining.com.au
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